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FAQ

Frequently Asked Questions

How can I place an order for decorative plants from your company?

To place an order for decorative plants, you can visit our shop page and select the plants you desire. Then, click the "Add to Cart" button and follow the checkout steps. We also accept orders via phone and email.

Does your company provide international shipping for decorative plants?

Yes, we offer international shipping. We have experience in shipping to various countries, including Russia, several U.S. states, European countries, Asian countries, African nations, and more. Please make sure to check your country's regulations for importing plants before placing an order.
For more information regarding international shipping, please contact our customer service.

Are the shipped plants safe in a box for multiple days?

Yes, absolutely. We ship hundreds of orders weekly from Indonesia. We rarely have any complaints about the condition of the plants when they arrive. In fact, we actually get lots of feedback from customers who are surprised at how great they look upon arrival. We ship some plants in pot with soil, and the soil tend to get shifted. A soft brush can quickly solve the problem :)

Can I pickup my order?

Yes, our garden is open to the public, and if you're willing to visit our garden in Bandung, West Java, Indonesia. Please contact customer service to make an appointment.

Do you offer wholesale pricing for bulk purchases?

Yes, we do offer wholesale pricing. For more information on wholesale pricing and terms, please contact our customer service. We are ready to assist you with bulk orders.